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How dohin88 Handles Your Personal Information

When you open an account with us, we collect only what we need to keep your wallet, payments and account running properly — including the details you provide when linking bKash, Nagad or Rocket.

Account data protectedbKash, Nagad, Rocket payment details handled with careNo unnecessary data collectionYour rights, clearly explainedContact us to request changes
dohin88 How dohin88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your account data sits behind SSL encryption during every session, whether you are checking your Rocket balance or reviewing transaction history. We apply access controls internally so only the teams that need your data — payments verification, account security — can see it. Data is retained only for as long as required to maintain your account and meet any applicable record-keeping obligations; once a retention period expires, data is deleted or anonymised. You have the right to ask what we hold, request a correction, or ask us to remove data that is no longer necessary.

Encryption on Every Session

SSL encryption covers your login, account wallet activity and payment entries — including bKash, Nagad and Rocket transactions — so data in transit stays protected.

Controlled Internal Access

We restrict who inside our team can view your personal data. Payments staff see transaction records; account security sees login history — not everything is visible to everyone.

Clear Retention Periods

We keep your data only as long as your account is active or as required by applicable rules. Once those periods pass, data is securely deleted or anonymised.

Your Right to Request Changes

You can ask us to correct inaccurate details, access a copy of what we hold, or request deletion — contact us through live chat or email and we will respond promptly.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or through our help centre — we aim to respond to all data-related queries within a reasonable timeframe. Players in Chittagong and Sylhet use the same contact channels as everyone else; there is no separate regional queue.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a privacy or data-access request directly with our support team.

Email Support

Send your data request, including your registered account name and the specific information you need, to our support email address.

Help Centre

The help centre contains step-by-step account and data-management articles, including how to update your bKash or Nagad contact details.

Common Questions About Your Privacy on dohin88

Below are the questions we get most often about how we handle account data, cookies and payment information. If your question is not here, reach us through live chat or the help centre.

We collect your name, contact details and the payment method you register — such as your bKash or Nagad number. We also log device and session data to keep your login secure.

We share payment data only with the processors needed to verify your deposit or withdrawal. Those partners are bound by data-handling agreements that limit how they may use your information.

Retention periods depend on applicable rules in eligible regions. Once those periods expire, data is deleted or anonymised. You can ask us for details specific to your account.

Yes. Send a data-access request via live chat or email, including your registered account name. We will respond within a reasonable timeframe and provide the information we hold.

Contact our support team through live chat or email. Specify whether you need a correction or deletion, and which details are involved. We will act on verified requests promptly.

We use cookies to track session activity and improve account navigation. You can manage cookie settings in your browser, though disabling some may affect how certain platform features behave.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.